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Thank you for your interest in the Grainger CD-ROM Catalog 394!
This file provides key installation information.
<< last updated on 02-10-2003 >>
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Contents:
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o System Requirements
o Installation Instructions
o Grainger CD-ROM Catalog Help Line
o Known Issues with this Release
o Installed Components
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System Requirements
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- Windows PC, Intel Pentium 266MHz or better
- Windows 98SE/NT4.0SP6.a/Me/2000/XP
- 64 MB RAM
- 120 MB free hard-disk space
- 256 Color SVGA at 800x600
- 4X CD-ROM drive
- Printer, FAX/Modem, & Internet Access optional
For additional questions about Installation or System Requirements,
please call the CD-ROM Help Line at 1-800-877-0150.
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Installation Instructions
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To install the Grainger CD-ROM Catalog on Windows 98SE,
Windows NT 4.0 SP6.a, Windows 2000, Windows ME or Windows XP:
Step 1. From the Windows Start bar, click Run
Step 2. Type d:\SETUP or <your CDRom Drive Letter>:\setup)
Step 3. Follow the instructions on the screen
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Grainger CD-ROM Catalog Help Line
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For Installation assistance or software technical support,
call the Grainger CD-ROM Catalog Help Line at:
1-800-877-0150 available 24/7.
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Known Issues
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Application Issues:
- E-mailing a Registration or an Order when there is no e-mail client installed
causes an Active X error. The Grainger CD-ROM Catalog 394 requires an e-mail
client in order to utilize the e-mail feature.
- Errors occur if the CD-ROM is ejected while the application is running.
Because the application data resides on the CD-ROM, system errors occur
if the CD is removed while the application is executing.
- Order History data may be imported more than once. Clicking "Import" on
the "Order History" screen multiple times will import previous
order history data more than once.
- Items added to the Order Form from a "Retrieved List" will not display a
customer part number or customer item notes, if the customer part number
or customer item notes did not exist when the user first saved the list.
In order to display the customer part numbers or customer item notes,
this information must be entered before the List is saved.
- Electing to register online via the Internet requires an Internet connection.
Under certain conditions, if an Internet connection is not present this
may cause an invalid page fault.
- The application window fills the entire screen when the system resolution
is set at 800x600. Background applications can be accessed using the "Alt-Tab" hot key.
If the system resolution is greater than 800x600, the application will appear smaller
than the entire screen. The application does not resize to fit the window.
- Browse by Product Index and view Catalog pages may not function properly
under some conditions. These features require Adobe Acrobat Reader 5.0 or above
to display and function properly.
Installation Issues:
- Referencing the application data via an IP address causes errors when viewing
Adobe Acrobat PDF files. When installing the application from a network,
map via drive letters rather than an IP address.
- The following unsupported platforms are known to cause errors:
NT4 (with no service pack applied), and Windows 98 sans Service Pack 2
- Personal Firewalls inhibit Internet registration functionality.
Please register via e-mail or FAX when utilizing a personal firewall.
- On some versions of NT4.0 with SP6a applied, a user may experience a
"Mozilla registration error" upon application startup. Rebooting the computer eliminates the conflict.
- During the Adobe Acrobat installation, the setup program may warn that it detects
a previously aborted uninstall. Continuing to install results in a successful installation.
- Installing browser "plug-ins" on your system may cause conflicts with the Grainger
CD-ROM Catalog. A known example is the "Common Name Toolbar" plug-in.
- Upon application shutdown, a conflict may occur with Norton Antivirus (navshext.dll), leading
to a KERNEL32.DLL exception. The detected Antivirus version on that machine is 8.07.17C.
Installing New Software:
- You should always follow the instructions provided with the new software.
However, the importance of shutting down all running programs before you begin
is usually not stressed enough. A new program may need to install information into
a file that is shared by another program, but cannot do so if that file is already in use.
We should point out that some systems may have programs that cause problems when shut down.
Installation Complete - Always Reboot
- After you have installed your new software, you will need to reboot (restart) your computer.
Even those programs that say: "Installation complete, click here to begin."
You should always reboot before you use the new program. Rebooting ensures
that all the new information is properly stored before it is used. Using a program
before this could lead to problems. Also, by rebooting first, those programs that
start when your computer starts will be running, as they should for normal operation
- Closing down all of your running programs before installing new software ensures
that they will not interfere with the installation. Rebooting ensures that the new files
are properly stored and also restarts those programs that you shut down.
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Installed Components
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Component Version
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OLEAUT32 2.4
MS Jet 4.0SP3
ComCat 4.7
MSXML 3.0SP2
DAO 3.6
MSVBVM60 6.0
MDAC 2.7
Adobe Reader 5.05
Mozilla 1.0
*The Grainger CD-ROM Catalog 394 requires the presence of Microsoft MDAC 2.7 & the Microsoft Jet Engine 4.0 components. Upgrading MDAC and Jet components may cause conflicts with preexisting applications that use earlier versions of MDAC. For more information, please refer to the Microsoft MDAC Internet reference, located here: http://www.microsoft.com/data/MDAC27Info/en/readmerefresh.htm
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Credits
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Thanks to all the Grainger dedicated technical team members, business partners
and Grainger CD-ROM Catalog users whose assistance and suggestions have proved invaluable.
